1. Scope of Policy:
This refund policy applies to the following services:
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- IT Solutions
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- Data Solutions
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- Website Design
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- Consulting
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- Digital Service
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- HR Technology
2. Refund Eligibility:
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IT Solutions:
Refunds will be considered if our IT solution fails to unlock your business's full potential or if we do not provide the promised transformation beyond mere technology provision. -
Data Solutions:
Refunds may be granted if our data solution does not empower you to harness the full potential of your data as a valuable business asset. -
Website Design:
Refunds can be requested if we fail to deliver a website that effectively serves as your digital storefront and 24/7 brand ambassador, or if our design expertise does not result in a lasting first impression. -
Consulting:
Refunds may be considered if we fail to provide the wealth of knowledge, experience, and fresh perspective promised, or if our solutions are not tailored to your unique needs as advertised. -
Digital Service:
Refunds can be requested if our digital service fails to demonstrably improve your efficiency, innovation, or market dominance as claimed. -
HR Technology:
Refunds may be issued if our cutting-edge technology fails to revolutionize your HR department or if our super tools do not effectively power your HR team as promised.
3. Refund Process:
To request a refund, please contact our customer support team. Each request will be evaluated on a case-by-case basis, taking into account the nature of the service provided and the specific circumstances of the request.
4. Timeframe:
Refund requests must be submitted within 30 days of service completion or product delivery.
5. Partial Refunds:
In cases where services have been partially delivered or utilized, we may offer partial refunds at our discretion.
6. Non-Refundable Items:
Customized solutions or services that have been fully delivered and accepted may not be eligible for refunds.
7. Processing Time:
Approved refunds will be processed within 10 business days.
Please note that this policy is subject to change, and we reserve the right to make final decisions on refund requests. For more detailed information or to discuss your specific situation, please contact our customer support team.
Last Updated: 23rd August, 2024